Refund only on Manufacturing defects.
Cancellation & Shipping Policy
- No Mid-Process Cancellations: An order cannot be cancelled once the dispatch process has been initiated.
- Discrepancy Protocol: In case of any discrepancy, the customer can return the product only after receiving it and following the return steps mentioned above.
How to Initiate a Return
If you meet the criteria above, please contact our support team with your order ID and the required media files. Once our team verifies the tags and the unboxing video, we will guide you through the next steps of the replacement or refund.
Note: Products can only be returned in case of a manufacturing defect, damaged item received, or any verified quality issue from our side. Returns will not be accepted for reasons such as change of mind, improper handling, incorrect installation, or normal wear and tear.
Note : Refunds are initiated only for products with verified manufacturing defects. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund request.